DigitalPersona Developer Products Support

Select your SDK Product:
 
Select your Development Platform:
 
Select your PC operating system:
 
Installed Service Pack (if any):
 
Select your server operating system:
 
Installed Service Pack (if any):
 
Select the reader you are using:
 
Select the part number/revision of your reader:

Are there any other DigitalPersona software products installed?  Yes     No
Describe the problem in detail, such as when
the problem first occurred, when you installed our product,
what other hardware and software components you installed/removed
around the time the problem occurred, what OS upgrades you may have installed, etc.
Are there any error messages?  Yes    No
Is this problem always reproducible?  Yes    No
Is the reader connected to a USB hub?  Yes    No
Are there any other USB devices installed?  Yes    No

  

Company Name:
 
Contact Name:
 
Email:
 
Phone Number:

U.S.: Area Code + Phone Number + ext. if applicable

International: Country code + Phone Number + ext. if applicable
 
What stage is your deployment in:

 Evaluation/Pilot
 Installed in production network