Retail and Point of Sale

The Challenge

Protecting access to personal financial data and credit card account information is a fundamental obligation for retailers. Managing loss prevention and administrative errors among employees and customers is also an on-going challenge. IT must ensure financial information integrity and personal information privacy while regulators, shareholders and customers seek more transparency. All it takes to compromise this information flow is a single person with the wrong privileges and intent. Breaches of security in retail, beverage and hospitality industries can result in heavy fines (especially for compromised credit card information), not to mention damage to reputation and loss of customer goodwill.

Retail, restaurant and hospitality industries are burdened with low operating margins, fraudulent payroll charges and high employee turnover. In addition, regulations require controlled and protected access to customer financial and credit card records. Keys, cards and passwords can be shared, lost or stolen, creating a challenge for IT departments trying to control access to POS terminals, applications and networks.

The Solution

By deploying DigitalPersona Pro in a retail and POS environment, you can ensure high visibility into employee and managerial interactions with POS terminals and IT workstations. Through the use of fingerprint authentication, you will know with certainty the individual performing each and every transaction and have an irrefutable link between the employee and a specific transaction.

DigitalPersona Pro helps reduce your organization's identity-related IT risk while improving operations through:

Preventing Fraud and Increasing Security

  • Eliminating "Buddy Punching" and reducing payroll fraud, through using fingerprint authentication at POS terminals to prevent employees from clocking in for one another or lingering between punch in and active work at the register.
  • Reducing "Cash Register Shrink" by replacing shared keys, passwords or swipe cards with fingerprint authentication to ensure managerial oversight of sales transaction changes and to prevent fictitious product returns and voids.

Complying with PCI DSS and other IT Security Policies

  • Ensuring compliance with identity security reporting requirements for PCI-DSS, SOX, Red Flag Rules, HIPAA, ISO17799/27001 and relevant privacy regulations.
  • Producing non-repudiable audit trails making employees responsible for their cash and credit transactions.

Improving Employee Productivity

  • Providing fast access to shared workstations by eliminating the need to remember passwords, carry tokens, log on and off, and switching between users.
  • Managing identity-security policies centrally across both corporate HQ and remote retail locations, resulting in lower operating costs.