Solutions for Access Recovery
Every time there is a password, users will find a way to forget it. Studies show that about half of business managers whose laptop is protected with full disk encryption forgot their password to decrypt the hard drive at least once. For more than 40% of them, the IT Help Desk was not able to provide recovery access to the encrypted data, with significant monetary and opportunity costs.
As a consequence, Help Desks could be overwhelmed with password support requests. Research firms estimated that Help Desk calls, including password resets, can cost companies between $18 and $70 per call. They also found that between 30% and 60% of the total call volume for multipurpose Help Desks are password related.
Choose between flexible, modular management solutions that fit your needs
DigitalPersona Pro provides Access Recovery solutions for Small Businesses and Enterprises. IT can deploy it as a Software-as-a-Service or as an on-premise, Active Directory-based server. Get an introduction to DigitalPersona Pro or choose which option best fits your needs.
Feature highlights
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Cloud-based Software-as-a-Service
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Active Directory-based Server
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| Self-service access recovery of Windows/ domain password |
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| IT-assisted access recovery for Windows/ domain based on one-time codes |
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| IT-assisted access recovery for disk encryption based on one-time codes |
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| Central management of recovery policies |
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| Centralized collection of recovery event logs |
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| Centralized reporting of recovery activity |
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