Solutions for Access Recovery

Avoid lockouts and panic at the Help Desk

 


Wherever passwords are involved, users seem to find ways to forget them. Research firms estimate that 30-60% of helpdesk calls are password-related and that each call can cost companies between $18 and $70. Similarly, proximity cards and smart cards frequently get misplaced or lost, and security hardware sometimes gets damaged. In the end, the result is the same: users who can't get into their computers (often at the worst possible time) and helpdesks have to scramble to fix the problem.

DigitalPersona Pro has you covered

DigitalPersona Pro provides advanced Access Recovery that lets you securely get back into computers when authentication credentials are lost, stolen or damaged. Offering both self-service or IT-assisted recovery, DigitalPersona Pro prevents emergencies and reduces operating costs. Get an introduction to DigitalPersona Pro or choose which option best fits your needs.

Feature highlights 

DigitalPersona Pro
Enterprise

Active Directory-based Server

Self-service access recovery of Windows/domain password

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Self re-enrollment of the primary credentials

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IT-assisted access recovery for Windows/domain based on one-time codes

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Central management of recovery policies

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Centralized collection of recovery event logs

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Centralized reporting of recovery activity

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