The Challenge

Retail, restaurant and hospitality industries are burdened with low operating margins, fraudulent payroll charges and high employee turnover. In addition, regulations require controlled and protected access to customer financial and credit card records. Keys, cards and passwords can be shared, lost or stolen creating a challenge for IT departments trying to control access to POS terminals, applications and networks.

The Solution

DigitalPersona solutions replace keys, cards and passwords with fingerprint authentication ensuring that only authorized users gain access to POS terminals, applications and networks. Fingerprint authentication improves profitability by eliminating payroll fraud from buddy punching and lollygagging, reducing cash register shrink opportunities and preventing fictitious product returns and voids. DigitalPersona solutions will:

Eliminate Buddy Punching, Lollygagging and Payroll Fraud
Buddy punching, the practice of an employee clocking in for another, increases payroll significantly. Lollygagging, the effect of lingering for several minutes between punching in to work and being active at the register, creates additional productivity losses. Deploying fingerprint authentication at the POS terminal eliminates buddy punching and lollygagging reducing payroll by at least 5%.

Reduce Cash Register Shrink
Cashier-caused shrink is a problem for all retail, restaurant and hospitality businesses. Manager keys, passwords or swipe cards can be shared or stolen resulting in fictitious refunds or voided sales. By requiring fingerprint access to POS terminal login and managerial functions, DigitalPersona authentication solutions ensure that only authorized refunds and voids are processed.

Assist with Regulatory Compliance, Improve Auditability
Retail, restaurant and hospitality establishments must comply with PCI (financial and identity security) and Sarbanes-Oxley requirements. In addition, pharmacies, optical, and insurance retailers are required to follow HIPAA compliance for medical records. Fingerprints provide an identifier unique to each user fingerprint-driven action, resulting in non-repudiable audit trails making employees responsible for their cash and credit transactions.